Open pokebonk.com directly, let it finish loading, then check browser graphics and input settings before deleting anything. If the game opens but runs poorly, reduce graphical load. If progress appears missing, first return to the same browser profile and guest identity.
v0.8.85 update: The developer reports lower memory use on iPhone, iPad and PC, plus fixes for stuck input, Tower stairs, mobile zoom and older Safari. Update or reload first; we have not independently tested every fix.
Start with your symptom
| Symptom | First check |
|---|---|
| Loading / black screen | Game not loading or showing a black screen |
| Low FPS / mobile lag | Low FPS, heavy effects or mobile lag |
| Keyboard / camera / joystick | Keyboard, camera or joystick not responding |
| Missing progress / account | Missing progress or account trouble |
| Co-op connection | Co-op connection problems |
Game not loading or showing a black screen
- Check the original site's current status and announcements. A server or release problem needs a different fix from a browser graphics problem.
- Reload once to load the current release. Avoid keeping several game tabs open while diagnosing which session is active.
- Use an up-to-date browser with JavaScript and WebGL available. If WebGL cannot start, follow the game's graphics diagnostic rather than downloading a different copy.
- Try a clean browser profile to isolate extensions only after protecting the existing account/guest access. A clean profile is a different guest identity, not a recovery method for the old one.
The current v0.8.46 notes say the game can try another graphics device and provide startup guidance when 3D fails. That is a developer-reported recovery feature, not a guarantee that every device supports the game.
Low FPS, heavy effects or mobile lag
Open the current graphics settings, reduce quality/effect load and test the result in the original game. Current patches include an FPS-limit setting and long-run performance fixes. A lower visual load is a sensible first comparison; this guide does not claim a measured FPS gain on your phone.
On mobile, use landscape, close unnecessary background work and review the touch-control guide. Avoid assuming that a browser inside another app offers the same capabilities as a full browser.
Keyboard, camera or joystick not responding
Select the game area, close any open menu and check your current bindings. Q changes aim mode while right-click locks a target; those actions are different. An open text field can also capture typing instead of moving the partner.
If a touch device has no joystick, check the current Touch controls mode in Settings. The complete controls guide and mobile guide cover the explicit settings and button options.
Missing progress or account trouble
Guest saves depend on retaining access to the guest identity stored in that browser. Clearing site storage or moving to a different browser can lose that access. This does not establish that the underlying server record was immediately erased.
Before clearing storage, use Save to account if you still have the guest session and follow the actual trainer-name/password form. The save guide explains the Keep my guest progress option and the current recovery limits. This independent wiki cannot recover, merge or edit game accounts.
Co-op connection problems
Check that the team meets the room's map/difficulty requirements and is on a compatible current version. Follow any in-game connection diagnostic. Repeatedly changing game copies or creating accounts on unrelated domains is not a connection fix.
Read the co-op guide for room selection, invitations, revival and the current differences from solo play.
October 26 follow-up: v0.8.47 reports fixes for stuck movement, camera rotation after menus, closing the map and unfinished Tower floors. v0.8.53 restores missing event/news images and the Lab fourth-move icon. v0.8.48–0.8.52 also reduce server requests and relay traffic. Reload an old client before repeating those symptoms; server-side improvements do not prove a device-specific performance gain. Official v0.8.47–0.8.55 notes.
October 27 update: if an older iPhone or iPad is stuck on Retry, v0.8.59 reports a fix for iOS 15. v0.8.57 reports a solo-save fix for browsers that do not retain data; it does not promise restoration of earlier lost results. Check the game version and keep the original guest session before clearing site data. Official notes.
Recent save, input and room fixes
- No attacks or damage numbers: check H or the hidden-attacks setting before rebuilding your loadout. v0.8.77 makes the choice run-specific; v0.8.78 keeps a visible warning.
- Only one jump per map or stuck keys: v0.8.78 reports fixes. Update the client, restore focus and check bindings; use the pause menu's Stuck action if your position is trapped.
- Continue fails after reload or returns fainted: v0.8.78 reports fixes; v0.8.85 announces recovery from the latest autosave after an unexpected close. Read any age or version warning; recovery has not been independently tested.
- Save belongs to another device: v0.8.85 announces account-backed continuation and retry when upload is pending. The current dictionary retains an old device warning; keep the original session and follow the actual sync message before discarding anything.
- Empty public rooms or a failed reconnect: v0.8.77–78 improve automatic reconnection, rooms just left and abandoned rooms. Check accounts, compatible versions and the current connection message first.
These are announced fixes, not a guarantee that an earlier lost result will be restored. Follow the save guide or co-op guide for the matching flow. Official history.
Enemy drawing and missing ranked results
In v0.8.81, Enemies drawn is corrected for late long runs: Nearby draws the nearest 300, Very close the nearest 120, and Shadows only hides the ordinary models while retaining their shadows. The current help says enemies still spawn, move and hit normally, and Bosses remain visible. This reduces rendering, not the actual horde or its danger; it is not a measured FPS promise for your hardware.
For official-app Esc/fullscreen issues, check application 1.2.0, then use F11 or the fullscreen button. Do not apply an unofficial wrapper's shortcut guide to the official app.
v0.8.84 supersedes the old pre-display review: the developer says flagged runs and the best map/Global records enter the board immediately and are checked afterward, with confirmed cheating removed. Preserve result details and follow the actual in-game message if a record is missing. We have not tested leaderboard handling. Official notes.
Sources and checks
Updated October 25, 2026 from the original v0.8.46 client/UI and official news. The checks above are troubleshooting steps and reported features, not physical-device tests or a promise of account recovery. Source methodology.
October 31 follow-up: v0.8.79–v0.8.83 announcements and current help were read in the official patch history, client and English UI. This checks the stated changes, not a completed co-op run, app installation, record review or new balance test. Older numeric snapshots keep their stated editions.
Frequently asked questions
Does Run under review mean my score is lost?
v0.8.84 announces that flagged and top map/Global results appear immediately and are reviewed afterward. A missing result or old warning needs checking against the current game.